If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. In order to receive a refund or exchange, items must be returned within thirty days of the purchase date and will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. In the case of damaged goods or goods sent in error, and the exchange is for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please send your traceable package to the address below.

Kissel’s Spiced Jam, Inc.  -  1120 B Larkin Drive  -  Wheeling, IL 60090